You can schedule a video handpick call with a supplier through our app (available for download on iOS and Android). If you've spotted a bundle or collection from a supplier that interests you but you wish to hand-select specific items for a personalised bundle, simply utilise the 'Schedule video handpick' button on the product or supplier page in the app to request a handpick call.
Please note:
- Video handpick calls occur within the app.
- Not all suppliers offer video handpicks, and not all products may be available for customization.
- To determine if a handpick is possible, use the 'Chat with seller' function in the app to inquire directly with the supplier.
The best way to find out if a handpick is possible is to simply ask the supplier using the ‘Chat with seller’ function in the app.