At Fleek, we take the authenticity of items seriously and have strict policies to prevent the sale of counterfeit products. However, due to the nature of bulk selling, we cannot fully guarantee each item's authenticity. We encourage buyers to:
- Perform their own authenticity checks before placing your order
- Request additional pictures or videos from the seller to verify the item.
- Trust in Fleek’s buyer protection program, which covers you if a purchased item is found to be counterfeit after a supplier has guaranteed its authenticity.
Additionally, in case of items arriving at Quality Check Centre, our Quality Check Team will conduct an authenticity check on items. If any issues are detected, our Quality Check team will reach out to you directly
For further assistance, we recommend that you contact the Fleek Customer Experience Team. Our dedicated support team is here to help.