If a delivery attempt fails, it's essential to understand the possible reasons and how to proceed.
Here's what you need to know:
Common Reasons
A failed delivery attempt can occur due to various reasons:
- Missing Information: If your order has missing information such as a label, incomplete address, or contact details, it may result in a failed delivery attempt.
- Customs Clearance: In some cases, orders may fail to clear customs in your country, leading to delivery issues.
- Communication Failure: If the courier partner attempts to contact you but cannot reach you, it may result in a failed delivery attempt.
Next Steps: If you encounter a failed delivery attempt, here's what you can do:
- Check Order Details: Ensure that all information provided for your order is accurate and complete, including your address and contact information.
- Contact Support: If your order is returned to us due to a failed delivery attempt, we'll schedule a redelivery. If you suspect any issues with customs clearance or communication, please contact our support team for assistance.