If your order status shows "Stopped at QC," it means that during our quality check, we found issues that do not meet our standards. Here's how we handle this:
- Quality Check Team Contact: Our quality check team will reach out to you to discuss the specific issues and agree on the best way forward.
- Wait for an Update: We will reassess the item based on your product listing and either proceed with dispatch or make necessary adjustments after reaching out to you for your approval.
- Contact Support: If you have additional concerns, please reach out to the Fleek Customer Support Team. They are here to help resolve any issues quickly.
This process helps ensure that all items sent to our customers are of high quality and meet the descriptions provided on our platform.