After placing your order through the Fleek app, if it is not dispatched within 5 days, you have the right to take the following actions:
1. Proceed with the Order:
- Action: Contact our Customer Support Team.
- Resolution: Our team will reach out to the seller and inform you of the potential dispatch date. We will then ask for your confirmation. If you agree with the new dispatch date, we will proceed with the order.
2. Cancel the Order and Claim a Refund:
- Action: Request cancellation and a refund by contacting our Customer Support Team.
- Resolution: Our team will process your cancellation and ensure you receive a full refund.
For any issues or further assistance, please reach out to our Customer Support Team for prompt support.