Commission & Fees Overview – Fleek

Understanding Fleek’s commission, fees, and penalties is essential for managing your earnings and maintaining account compliance. This section provides a clear breakdown of all applicable charges — including commission rates, transaction fees, and penalties for policy violations — to ensure full transparency in how your payouts are calculated.

Commission:

Fleek charges a service fee on each order to cover platform and operational costs. Lets understand how the commission is applied, deducted, and shown in your payout summary.

Fleek applies a standard 15% commission on the base price of each eligible order.
This commission is automatically deducted from your payout, and the remaining net amount is transferred to your verified bank account.

Here is the commission structure,

Seller Type	Commission
Existing Rework Style Sellers (except true reworks)	25%
Patagonia Rework Style Sellers	20%
Burberry Scarves Sellers	20%
Ed Hardy Deadstock Sellers	20%

Please note, commissions are non-refundable in cases of refunds or returns.

Additional Fees & Charges:

In addition to the standard commission, Fleek may apply certain fees and charges based on specific scenarios. These fees help maintain smooth operations, cover administrative costs, and encourage compliance with platform policies.

Best Practices to Avoid Deductions:

By following these best practices, you can avoid additional fees and financial penalties:

Fulfill orders promptly to ensure smooth delivery and customer satisfaction.
Maintain accurate product listings with correct details and images.
Minimize cancellations and refunds through proactive order management.
Comply with Fleek’s selling policies to maintain a good standing on the platform.

Frequently Asked Questions:

▶ 1. Why does Fleek charge a commission?

The commission covers operational, marketing, and platform costs that help sellers reach international buyers and ensure smooth transactions. It’s a standard practice across online marketplaces.

▶ 2. When is the commission deducted — before or after payout?

The commission is automatically deducted before payout. You’ll always receive the net amount after all applicable fees and deductions have been processed.

▶ 3. I offered a refund to a buyer — will my commission be returned?

No. The commission remains non-refundable, even if the order is later refunded.

▶ 4. Why was I charged an extra amount apart from the commission?

Extra charges may appear due to transaction fees, cancellation fees, refund penalties, or RTV (return shipping) costs. You can view detailed breakdowns for each order in your Payout Summary.

▶ 5. What is the 15 USD transaction fee for?

The USD 15 transaction fee is a fixed processing charge applied to business account payouts by Fleek’s banking partner.

▶ 6. What happens if I cancel an order myself?

A 2.5% cancellation fee is applied to any seller-initiated cancellation, as it impacts the buyer experience and order fulfillment standards.

▶ 7. What if the buyer cancels the order?

If the buyer cancels the order before shipment, no commission or cancellation fee is applied. However, if a fee was deducted in error for a buyer-initiated cancellation, please contact Seller Support for review and correction.

▶ 8. What are “Vintage-Inspired Product” fees?

These fees apply to listings that imitate branded or original vintage designs. To maintain authenticity on the platform, an additional 5% commission is charged for such products.

▶ 9. What is the Legit App Fee and when is it charged?

If a dispute is raised through the Legit App and the case is resolved in the buyer’s favor, the supplier bears the cost of that case as part of the Legit App Fee.

▶ 10. Can I appeal or dispute a fee deduction?

Yes. You can contact Seller Support within 7 business days of the deduction by sharing your order ID and payout details. The team will review your case and respond accordingly.

▶ 11. How can I prevent future deductions or penalties?

Follow these best practices:

• Ship all orders within the handling time.
• Keep listings accurate and up to date.
• Avoid order cancellations.
• Follow Fleek’s listing and selling policies.

▶ 12. Where can I check all my deductions in detail?

You can view all commissions, fees, and penalties under the Payout Summary in your Fleek Vendor App — each transaction clearly lists the deduction type and amount.

Fleek Seller Support

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Support Hours (Mon–Sat):

Pakistan: 11:00 AM – 7:00 PM PKT | India: 10:30 AM – 6:30 PM IST | UK: 7:00 AM – 3:00 PM BST | 6:00 AM - 2:00 PM GMT

Commission:

Additional Fees & Charges:

Best Practices to Avoid Deductions:

Frequently Asked Questions:

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