Make an Offer – Seller-Buyer Negotiation Tool

The Make an Offer feature on Fleek empowers sellers to directly negotiate prices with buyers in a simple, transparent, and efficient way.

It helps you convert more inquiries into sales by giving flexibility to respond to buyer quotes — either by accepting or countering an offer.

This feature ensures both parties reach a mutually beneficial deal, improving conversion rates and helping sellers move inventory faster while maintaining control over pricing.

How It Works:

Discover how the Make an Offer tool simplifies price negotiation and helps sellers convert more deals.

• A buyer visits your product page and clicks “Make an Offer.”

• The buyer submits their quoted price for the selected product.

• The offer appears in your Vendor App under “Offers” → “To Respond.”

• You can review the details and accept, counter, or decline the offer.

• Once you accept the offer, a unique code is automatically generated.

• The buyer can then redeem this code at checkout to complete the purchase at the agreed price.

1. Where to View Pending Offers

Stay on top of buyer negotiations by checking your pending offers in the Vendor App. Here’s where you can find and manage pending offers awaiting your response.

2. How to Accept an Offer

Let’s understand how to accept an Offer. Follow these steps:

• Open Vendor App
• Tap “+” → Offers
• Go to “To Respond” tab
• Open the offer to view product & buyer quote
• Review the details
• Click “Accept Buyer’s Offer” to confirm
• Or choose “Counter Offer” to quote your own price

Important: Please cross checked the prices before you quote anything to the buyer.

3. Understanding the Offer Breakdown

When you receive an offer, you’ll see:

Easily understand how buyer quotes affect your pricing and what remains unchanged.

When you receive an offer, the system displays:

• Product details

• Buyer’s quoted price

• Price breakdown

Price Breakdown Includes:

• Base Price: Your product’s original price (the part that can be negotiated)

• Shipping: The standard shipping cost (remains fixed and not negotiable)

💡 The difference between the original and negotiated price applies only to your base price. Shipping charges remain the same.

Example:

• Original Base Price: £20

• Shipping: £5

• Total Listed Price: £25

The buyer offers £20 for the bundle.

→ The system applies the £5 discount to your base price, making it £15 base + £5 shipping = £20 total.

4. Timeline to Accept an Offer

• You have 48 hours to respond to a buyer’s offer.

• After 48 hours, the offer automatically expires.

• Respond quickly to secure the sale or send a counteroffer.

4. How a Customer can Offer a Price

Here’s how buyers can send you their offer price through the Make an Offer feature. Understanding this flow helps you know how and when offers appear in your Vendor App.

Step-by-Step Process:

Frequently Asked Questions:

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