The Buyer Protection Fee helps fund Fleek's Buyer Protection programme, which safeguards your orders against issues like items not as described, authenticity problems, and orders lost in transit.
How it's calculated:
- 2% of your post-discount order total
- Capped at £20 — you'll never pay more than £20 in Buyer Protection Fee on a single order
Where you'll see it: The Buyer Protection Fee is shown at checkout, included in your order total before you confirm.
What it gives you: Coverage under Fleek's Buyer Protection Policy (see What is Fleek's Buyer Protection Policy? above).
Need help?
In-app chat: clicks.joinfleek.com/support
Webform: support.joinfleek.com
Email: support@joinfleek.com
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