Welcome to Fleek! 🎉
Becoming a seller is simple and only takes a few steps. Follow this guide to set up your shop, list products, and start receiving orders quickly.
Before You Begin
Make sure you have:
- 📱 Unique phone number & email (not already used for another shop)
- 🪪 Government-issued Identity Card
- 🏦 Bank account details for payouts
- 📷 A few products ready with clear photos & correct size tags
- ✅ Agreement to Fleek’s Seller Code of Conduct
💡 Tip: Preparing everything in advance speeds up approval.
Step-by-Step Onboarding
Step 1: Sign Up
- Follow the Seller Sign-Up Guidelines
- Download the Fleek Seller App or visit joinfleek.com
- Register using your phone number or email
Step 2: Setup Your Seller Profile
- Get your store profile photo & short description (BIO) uploaded
- Reach out to Seller Support Center
Step 3: Submit KYC & Bank Account Details
- Please fill out the Bank/KYC form as per your region:
-
For Pakistani Sellers
→
KYC - Bank Details Form
-
For Indian / 🌍 Other Countries Sellers
→
Bank Details Form
- Submit ID card + correct account details (double-check to avoid delays)
- ⏳ Approval SLA: 24 hours (excluding weekends/holidays)
Step 4: Understand Policies
Review and agree to:
- 📦 Product Listing Guidelines
- 🚚 Order Fulfilment Policy
- 🔍 Quality Check Guidelines
- 💰 Payment Guidelines
Step 5: Quick App Walk Through and Key Features
The seller application in one accesible platform to make your life easy as a partner on Fleek
Click here for a detailed understanding of our Vendor Application.
Step 6: Upload Your First Products
- Follow the Product Listing Guidelines carefully
- Ensure product photos are clear & size tags are correct
Step 7: Go Live & Start Selling 🚀
- Once approved, your products go live
- Buyers can now place orders with you
Frequently Asked Questions
▶1. What do I need before starting the onboarding process?
- A unique phone number & email
- CNIC (government-issued ID)
- Bank account details (IBAN)
- Product photos with correct size tags
▶2. Can I use the same email/phone number for multiple shops?
-
No. Each shop must have a unique phone number and email address.
▶3. How do I sign up as a seller?
- Download the Fleek Seller App or visit joinfleek.com
- Register using your unique phone number or email
▶4. How do I create my seller profile?
-
To add your store name, short description (BIO) and profile picture.
Please reach out to our seller support via WhatsApp: +447435853808)
▶5. What happens if I enter incorrect bank details?
Incorrect bank details may cause payout delays. Always double-check your IBAN and account information before submission.
▶6. When can I upload my first products?
After creating your profile and submitting bank details, you can upload your first products following the Product Listing Guidelines.
▶7. How long does it take for my products to go live?
Your profile and products undergo Fleek’s review and QC check.
Once approved, your products will go live (usually within
24–72 hours, excluding weekends/holidays).
▶8. Who should I contact if I face issues during onboarding?
Reach out to Seller Support via WhatsApp: +447435853808 for help with your profile, KYC, or product listings.
Fleek Seller Support
Continue to ChatSupport Hours (Mon–Sat): Pakistan: 11:00 AM – 7:00 PM PKT | India: 10:30 AM – 6:30 PM IST | UK: 7:00 AM – 3:00 PM BST | 6:00 AM - 2:00 PM GMT
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